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slc
- Overview
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Supply Licence
- Overview
- Supplier licence administration
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Gas
- Overview
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Gas Section C
- Overview
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Gas Smart Metering
- Overview
- SLC 33 – Smart metering system- roll-out, installation and maintenance
- SLC 33A – Qualifying Metering Systems – Post-2020 roll-out and installation
- SLC 34 – Provision of an in-home display
- SLC 35 – Smart metering installation and installation code of practice domestic customers
- SLC 36 – Smart metering installation and installation code of practice – Microbusiness customers
- SLC 37 – Roll-out, reporting and provision of information to the secretary of state
- Gas Section B
- Gas Section A
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Electricity
- Overview
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Section C
- Overview
- Feed-in Tariff arrangements
- The Green Deal
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Smart Metering
- Overview
- SLC 39 – Smart metering system – roll-out, installation and maintenance
- SLC 39A – Qualifying Metering Systems – Post-2020 Roll-out and Installation
- SLC 40 – Provision of an in-home display
- SLC 41 – Smart metering installation and installation code of practice- domestic customers
- SLC 42 – Smart metering installation and installation code of practice – microbusiness consumers
- SLC 43 – Roll-out, reporting and provision of information to the secretary of state
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Section B
- Overview
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Domestic customer information
- Overview
- SLC 31E – Overarching Requirements
- SLC 31F – Encouraging and enabling engagement
- SLC 31G – Assistance and advice information
- SLC 31H – Relevant Billing Information, Bills and statements of account
- SLC 31I – Contract changes information – Notifications of price increases, disadvantageous unilateral variations, and end of fixed term contracts
- SLC 32 – Reporting on performance
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Domestic customer protection
- Overview
- SLC 25 – Informed choices – Tariff comparability and marketing
- SLC 25B – Interoperability of advanced domestic meters
- SLC 25C – Not used – Refer to SLC 0
- SLC 25D – Power to direct payment of rebates to domestic customers
- SLC 25E – Power to direct Energy Bill Support Scheme Payments to Domestic Customers
- SLC 26 – Services for specific domestic customer groups
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Regulation of domestic supply contracts
- Overview
- SLC 22 – Duty to offer and supply under domestic supply contract
- SLC 22A – Unit Rate, Standing Charge and Tariff Name Requirements
- SLC 22B – Requirements to make all tariffs available to new customers
- SLC 22C – Fixed-term supply contracts
- SLC 22Ca – Transition provisions for standard condition 22C covering end of fixed-term notices and roll-overs
- SLC 22Cb – Transition provisions for certain existing fixed term supply contracts
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Section A
- Overview
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Information for all customers
- Overview
- SLC 20 – Enquiry service and supply number and dispute settlement
- SLC 21 – Fuel mix disclosure arrangements
- SLC 21A – Provision of the annual statement of supply to participants of the Carbon Reduction Commitment (CRC) Energy Efficiency Scheme
- SLC 21B – Billing based on meter readings
- SLC 21BA – Backbilling
- SLC 21C – Declaration of a Licensee’s FiT status
- Industry activities and procedures
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Continuity of supply
- Overview
- SLC 7 – Terms of contracts and deemed contracts
- SLC 7A – Supply to microbusiness consumers
- SLC 7B – (Not Used – please refer to SLC 0A)
- SLC 7C – Restriction on supplying Green Deal premises
- SLC 7D – Supply to Certain Micro Business Consumers – Additional requirements
- SLC 8 – Obligations under Last Resort Supply Direction
- General arrangements
- Legislation
- Overview
- Retail Market Review Handbook
- Government Obligations
- Required Services
- Losing Customers
- Supplying Customers
- Gaining Customers
