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Helping suppliers understand their licence and compliance obligations through the lens of the customer journey, as well any additional requirements under different policy and regulatory schemes.

Regulatory Framework

Domestic Supply Activities

Non-Domestic Supply Activities


Key Workstreams



Energy Supplier Compliance Updates

Ofgem consults on amending smart meter reporting requirements
This alert covers the proposed SLC changes to reflect DESNZ’s decision to separate domestic and non-domestic smart meter installation targets.

Ofgem’s decision on protections for involuntary PPM customers
This alert covers Ofgem’s decision to introduce changes into the licence conditions to better protect customers who face involuntary PPM installations.