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Helping suppliers understand their licence and compliance obligations through the lens of the customer journey, as well any additional requirements under different policy and regulatory schemes.

Regulatory Framework

Domestic Supply Activities

Non-Domestic Supply Activities


Key Workstreams



Energy Supplier Compliance Updates

Ofgem’s non-domestic market review decision
This alert covers Ofgem’s decision to make SLC changes to expand the Standards of Conduct, expand the scope of non-domestic redress support, signposting requirements, and TPI-related requirements.

Ofgem discusses future price protection options
This alert outlines some of the potential changes Ofgem is considering for the current Default Tariff Cap design.