Helping suppliers understand their licence and compliance obligations through the lens of the customer journey, as well any additional requirements under different policy and regulatory schemes.
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Energy Supplier Compliance Updates
Update
Call for input on review of non-domestic market
This alert covers Ofgem’s call for input on its proposed review of the non-domestic market, looking at pricing and contract behaviour, competition, and extension of support.
Update
Call for evidence regarding changes to PPM practices
This alert covers Ofgem’s three key areas of concern regarding supplier PPM practices.