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Helping suppliers understand their licence and compliance obligations through the lens of the customer journey, as well any additional requirements under different policy and regulatory schemes.

Regulatory Framework

Domestic Supply Activities

Non-Domestic Supply Activities


Key Workstreams



Energy Supplier Compliance Updates

Ofgem’s final proposals for changes to CSS requirements
This alert covers Ofgem’s final proposals on changes to the CSS, including a change in threshold, amendments to the CSS template, and the necessary licence changes.

Compliance Portal Quarterly Update
Q323 Update
The Compliance Portal was updated to reflect changes to supplier requirements that occurred between 1 August – 31 October 2023.